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Reviews

***** Bob Ham Eyewear is rated 5.0 out of 5 stars, based on 68 reviews!

  • *****

    Recently re-visited Bob Ham's when I scratched my lens on my glasses. Too deep to repair, sent in for replacement on a Friday, had it back on the following Tuesday morning. Great service. Cleaned up my glasses as well.

  • *****

    Very helpful in finding solutions to my husbands rather rare vision issues. He needed prism glasses and they were able to have them ready quickly and were informative about that.

  • *****

    Sheila Merritt, the Optometrist gives a complete eye exam that you feel confident about, all with a great personality. Bob, Bobby & the entire staff are wonderful! I needed help selecting frames (and price was an issue), to the fitting or returning for any adjustments. It's like a family that takes wonderful care of you. Our family has been using Bob Ham Opticians for 40+ years when Bob Ham Sr. was in charge. Only tried a few other places in that time, because of eye insurance and would never return to either of those places. I will always be a customer & continue to recommend them highly. Thank you! Pat Martin

  • *****

    My husband and I have done business with Bob Ham Eyeware for many years, and could not be happier. I highly recommend these folks for all your optometry needs.

  • *****

    If you want the best in frame selection, excellence of customer service and satisfaction, and lens quality, Bob Ham is the place to go.

  • *****

    Excellent staff and service. I've been a customer for 25 years and would not go anywhere else.

  • *****

    Top quality with great prices....do yourself a favor and compare before you buy elsewhere.

  • *****

    My husband and I have been doing business with Bob Ham for almost 30 yrs. It doesn't get any better than that!!!

  • *****

    Great experience. Everyone is very helpful and nice. Dr. Merritt is excellent and thorough! Overall would definitely recommend!

  • *****

    Bob Ham Eyewear has been providing for all my optical needs for the past 30 years. They are like family. Great selection with a range of pricing. Highly recommend them.

  • *****

    Would not go anywhere else!
    Fabulous staff the moment you walk. In the door. Recommended highly!!

  • *****

    I have only high praise for Bob Ham's Eyewear. Everyone, from the women at the desk to the eyewear professionals is pleasant, helpful, accommodating and caring! Every experience either my husband or I has had with Bob Ham Eyewear has been excellent. We highly recommend them.

  • *****

    After an unpleasant experience elsewhere, I decided to try Bob Ham Eyewear and have been thrilled with the service I have received. In a world where good customer service is rare, Bob Ham Eyewear has been a breath of fresh air. Bob, Bobby, and the rest of the employees have provided me with excellent service that has exceeded my expectations. They are definitely the kind of people who go above and beyond. Their kindness, knowledge, and expertise have been greatly appreciated and I can't wait to bring in the other members of my family! Thank you!

  • *****

    I really had a good experience here :) It felt like a small family business. Everyone took their time w me. The girls upfront were real helpful and sweet. I found an awesome pair of frames that actually fit my face which is tough... so yay!! Good price too :)

  • *****

    I am not a customer of Bob Ham but will be now. My glasses, not purchased at Ham broke. I dropped in just to have a screw tightened. But the problem was much bigger. They spent 20 minutes fixing a mistake made by the manufacturer... And didn't charge me a penny. They went above and beyond. My next pair of glasses will come from them. #buylocal.

  • *****

    The secret to any really successful business is personal service. Bob Ham always makes you feel like you're his only customer! Go nowhere else for your glasses.

  • *****

    The people at Bob Ham Eyewear are always so helpful! they make the process of finding glasses fun, and they have a large selection of frames to choose from.

  • *****

    My family has been using Bob Ham Eyewear for over 30 years. After going to the Big Box Stores, when we first moved here, and not having satisfactory experiences, we were fortunate when our Ophthalmologist suggested we go to Bob. Bob and his staff are the most professional and friendliest group that we have ever been associated with. They make purchasing new glasses extremely comfortable and easy and their "after the sale" support has always been outstanding. My immediate and extended family all go to Bob Ham Eyewear. Jerry Clark My family has been using Bob Ham Eyewear for over 30 years. After going to the Big Box Stores, when we first moved here, and not having satisfactory experiences, we were fortunate when our Ophthalmologist suggested we go to Bob. Bob and his staff are the most professional and friendliest group that we have ever been associated with. They make purchasing new glasses extremely comfortable and easy and their "after the sale" support has always been outstanding. My immediate and extended family all go to Bob Ham Eyewear. Jerry Clark

  • *****

    Bob Ham Eyewear is a one-stop eyewear establishment. They have a large selection of eyewear frames for all ages, and the professional service offered in fitting frames is outstanding. Their prices are competitive and the staff was very knowledgeable in helping me select a frame that met all of my requirements of fit, form and function. Plus, they assisted in choosing an attractive frame. A very friendly place to shop for eyewear, I will return to Bob Ham for all my eyewear needs. Bob Ham Eyewear is a one-stop eyewear establishment. They have a large selection of eyewear frames for all ages, and the professional service offered in fitting frames is outstanding. Their prices are competitive and the staff was very knowledgeable in helping me select a frame that met all of my requirements of fit, form and function. Plus, they assisted in choosing an attractive frame. A very friendly place to shop for eyewear, I will return to Bob Ham for all my eyewear needs.

  • *****

    I have been doing business with Bob Ham Eyewear for about 10 years. From eye exams, to fitting of glasses, to contacts, everyone there is a true professional and always very friendly and courteous. They have a large selection of frames and are very helpful in selecting and fitting. They also have a great selection of quality sunglasses. Service after the sale has always been very important to me and Bob Ham and his entire staff excel in that area. Also, because this is a Family run business you are treated more like a family member than just another customer. Bob Ham Eyewear is truly a "World Class" operation, and I can highly recommend them for any of your eye needs. I have been doing business with Bob Ham Eyewear for about 10 years. From eye exams, to fitting of glasses, to contacts, everyone there is a true professional and always very friendly and courteous. They have a large selection of frames and are very helpful in selecting and fitting. They also have a great selection of quality sunglasses. Service after the sale has always been very important to me and Bob Ham and his entire staff excel in that area. Also, because this is a Family run business you are treated more like a family member than just another customer. Bob Ham Eyewear is truly a "World Class" operation, and I can highly recommend them for any of your eye needs.

  • *****

    Had an AMAZING experience. I'm blind as can be (and have been for years) - but my experience here was incredibly professional and detailed. They didn't just "fill" my prescription, but they made sure the frames I chose would be appropriate for the new prescription I had. They measured how the frames/lenses would fit my eyes and even instructed me on how to utilize my new prescription so I adapted as quickly as possible. (I went from mono-focal lenses to tri-focal lenses!) My experience was fabulous - and I even came back in to get another pair of glasses (because I'm vain and love my glasses!) and rather than just easily fill the new prescription, the new lenses were also measured. They didn't try to see me on the highest price for the second pair but asked what I would be using them for (primary or back-up) and made recommendations accordingly. I was absolutely impressed with their service, quality and education. And their prices are ABSOLUTELY comparable to anything I've seen in Jacksonville (and I have been in glasses for 32 years!) Thank you, Bob Ham! I had a great experience and will be back over and over! Had an AMAZING experience. I'm blind as can be (and have been for years) - but my experience here was incredibly professional and detailed. They didn't just "fill" my prescription, but they made sure the frames I chose would be appropriate for the new prescription I had. They measured how the frames/lenses would fit my eyes and even instructed me on how to utilize my new prescription so I adapted as quickly as possible. (I went from mono-focal lenses to tri-focal lenses!) My experience was fabulous - and I even came back in to get another pair of glasses (because I'm vain and love my glasses!) and rather than just easily fill the new prescription, the new lenses were also measured. They didn't try to see me on the highest price for the second pair but asked what I would be using them for (primary or back-up) and made recommendations accordingly. I was absolutely impressed with their service, quality and education. And their prices are ABSOLUTELY comparable to anything I've seen in Jacksonville (and I have been in glasses for 32 years!) Thank you, Bob Ham! I had a great experience and will be back over and over!

  • *****

    My family has been using Bob Ham Eyewear for over 30 years. After going to the Big Box Stores, when we first moved here, and not having satisfactory experiences, we were fortunate when our Ophthalmologist suggested we go to Bob. Bob and his staff are the most professional and friendliest group that we have ever been associated with. They make purchasing new glasses extremely comfortable and easy and their "after the sale" support has always been outstanding. My immediate and extended family all go to Bob Ham Eyewear. Jerry Clark

  • *****

    Bob Ham Eyewear is a one-stop eyewear establishment. They have a large selection of eyewear frames for all ages, and the professional service offered in fitting frames is outstanding. Their prices are competitive and the staff was very knowledgeable in helping me select a frame that met all of my requirements of fit, form and function. Plus, they assisted in choosing an attractive frame. A very friendly place to shop for eyewear, I will return to Bob Ham for all my eyewear needs.

  • *****

    I have been doing business with Bob Ham Eyewear for about 10 years. From eye exams, to fitting of glasses, to contacts, everyone there is a true professional and always very friendly and courteous. They have a large selection of frames and are very helpful in selecting and fitting. They also have a great selection of quality sunglasses. Service after the sale has always been very important to me and Bob Ham and his entire staff excel in that area. Also, because this is a Family run business you are treated more like a family member than just another customer. Bob Ham Eyewear is truly a "World Class" operation, and I can highly recommend them for any of your eye needs.

  • *****

    I received excellent personal service. Mr. Ham assisted me in choosing my frames and offered excellent advice on the type of lenses he felt would be best for the problems I was having. I am very satisfied with my new glasses. I highly recommend Bob Ham Eyewear.

  • *****

    Had an AMAZING experience. I'm blind as can be (and have been for years) - but my experience here was incredibly professional and detailed. They didn't just "fill" my prescription, but they made sure the frames I chose would be appropriate for the new prescription I had. They measured how the frames/lenses would fit my eyes and even instructed me on how to utilize my new prescription so I adapted as quickly as possible. (I went from mono-focal lenses to tri-focal lenses!) My experience was fabulous - and I even came back in to get another pair of glasses (because I'm vain and love my glasses!) and rather than just easily fill the new prescription, the new lenses were also measured. They didn't try to see me on the highest price for the second pair but asked what I would be using them for (primary or back-up) and made recommendations accordingly. I was absolutely impressed with their service, quality and education. And their prices are ABSOLUTELY comparable to anything I've seen in Jacksonville (and I have been in glasses for 32 years!) Thank you, Bob Ham! I had a great experience and will be back over and over!

  • *****

    An outstanding experience. The whole staff made every effort to make sure I was provided with the proper new lenses for my glasses. They make it so easy for me.

  • *****

    wonderful experience...always going out of their way to make sure you are happy when you leave

  • *****

    My family has been using Bob Ham Eyewear for over 30 years. After going to the Big Box Stores, when we first moved here, and not having satisfactory experiences, we were fortunate when our Ophthalmologist suggested we go to Bob. Bob and his staff are the most professional and friendliest group that we have ever been associated with. They make purchasing new glasses extremely comfortable and easy and their "after the sale" support has always been outstanding. My immediate and extended family all go to Bob Ham Eyewear. Jerry Clark

  • *****

    Bob Ham Eyewear is a one-stop eyewear establishment. They have a large selection of eyewear frames for all ages, and the professional service offered in fitting frames is outstanding. Their prices are competitive and the staff was very knowledgeable in helping me select a frame that met all of my requirements of fit, form and function. Plus, they assisted in choosing an attractive frame. A very friendly place to shop for eyewear, I will return to Bob Ham for all my eyewear needs.

  • *****

    I have been doing business with Bob Ham Eyewear for about 10 years. From eye exams, to fitting of glasses, to contacts, everyone there is a true professional and always very friendly and courteous. They have a large selection of frames and are very helpful in selecting and fitting. They also have a great selection of quality sunglasses. Service after the sale has always been very important to me and Bob Ham and his entire staff excel in that area. Also, because this is a Family run business you are treated more like a family member than just another customer. Bob Ham Eyewear is truly a "World Class" operation, and I can highly recommend them for any of your eye needs.

  • *****

    Had an AMAZING experience. I'm blind as can be (and have been for years) - but my experience here was incredibly professional and detailed. They didn't just "fill" my prescription, but they made sure the frames I chose would be appropriate for the new prescription I had. They measured how the frames/lenses would fit my eyes and even instructed me on how to utilize my new prescription so I adapted as quickly as possible. (I went from mono-focal lenses to tri-focal lenses!) My experience was fabulous - and I even came back in to get another pair of glasses (because I'm vain and love my glasses!) and rather than just easily fill the new prescription, the new lenses were also measured. They didn't try to see me on the highest price for the second pair but asked what I would be using them for (primary or back-up) and made recommendations accordingly. I was absolutely impressed with their service, quality and education. And their prices are ABSOLUTELY comparable to anything I've seen in Jacksonville (and I have been in glasses for 32 years!) Thank you, Bob Ham! I had a great experience and will be back over and over!

  • *****

    Had an AMAZING experience. I'm blind as can be (and have been for years) - but my experience here was incredibly professional and detailed. They didn't just "fill" my prescription, but they made sure the frames I chose would be appropriate for the new prescription I had. They measured how the frames/lenses would fit my eyes and even instructed me on how to utilize my new prescription so I adapted as quickly as possible. (I went from mono-focal lenses to tri-focal lenses!) My experience was fabulous - and I even came back in to get another pair of glasses (because I'm vain and love my glasses!) and rather than just easily fill the new prescription, the new lenses were also measured. They didn't try to see me on the highest price for the second pair but asked what I would be using them for (primary or back-up) and made recommendations accordingly. I was absolutely impressed with their service, quality and education. And their prices are ABSOLUTELY comparable to anything I've seen in Jacksonville (and I have been in glasses for 32 years!) Thank you, Bob Ham! I had a great experience and will be back over and over! • • • Had an AMAZING experience. I'm blind as can be (and have been for years) - but my experience here was incredibly professional and detailed. They didn't just "fill" my prescription, but they made sure the frames I chose would be appropriate for the new prescription I had. They measured how the frames/lenses would fit my eyes and even instructed me on how to utilize my new prescription so I adapted as quickly as possible. (I went from mono-focal lenses to tri-focal lenses!) My experience was fabulous - and I even came back in to get another pair of glasses (because I'm vain and love my glasses!) and rather than just easily fill the new prescription, the new lenses were also measured. They didn't try to see me on the highest price for the second pair but asked what I would be using them for (primary or back-up) and made recommendations accordingly. I was absolutely impressed with their service, quality and education. And their prices are ABSOLUTELY comparable to anything I've seen in Jacksonville (and I have been in glasses for 32 years!) Thank you, Bob Ham! I had a great experience and will be back over and over! • • •

  • *****

    Hands down, best eye professionals in Jacksonville. 5+

  • *****

    I had been a client of Bob Ham & his father since the 70's. Because I took out a vision policy for my husband & I, 2+ years ago...we had eye exams & glasses done at a different facility. Both our prescriptions were wrong, couldn't see to…

  • *****

    Awesome service, professionalism and friendly with customers.

  • *****

    Like the selections, the helpful staff. Prompt return of glasses.

  • *****

    I had been a client of Bob Ham & his father since the 70's. Because I took out a vision policy for my husband & I, 2+ years ago...we had eye exams & glasses done at a different facility. Both our prescriptions were wrong, couldn't see to walk out of the office and had to go through another eye exam & fitting for glasses. We both just had our eyes examined by Dr. Sheila Merritt and Bob had the...

  • *****

    Bob and everyone at BOB HAMM make getting my glasses a CHRISTmas treat! Thank you! God bless you all!

  • *****

    Bob Ham Eyewear is a pleasure to deal with. Everyone who is involved with this business is professional and helpful. I wouldn't choose to use another eyewear group.

  • *****

    Bob and his staff are all very professional and made me feel good about my experience. I can tell they truly appreciate their customers and will continue to recommend Bob Ham Eyewear to my friends and family.

  • *****

    I have been doing business with Bob Ham Eyewear for about 10 years. From eye exams, to fitting of glasses, to contacts, everyone there is a true professional and always very friendly and courteous. They have a large selection of frames and are very helpful in selecting and fitting. They also have a great selection of quality sunglasses. Service after the sale has always been very important to me and Bob Ham and his entire staff excel in that area. Also, because this is a Family run business you are treated more like a family member than just another customer. Bob Ham Eyewear is truly a "World Class" operation, and I can highly recommend them for any of your eye needs. • • • I have been doing business with Bob Ham Eyewear for about 10 years. From eye exams, to fitting of glasses, to contacts, everyone there is a true professional and always very friendly and courteous. They have a large selection of frames and are very helpful in selecting and fitting. They also have a great selection of quality sunglasses. Service after the sale has always been very important to me and Bob Ham and his entire staff excel in that area. Also, because this is a Family run business you are treated more like a family member than just another customer. Bob Ham Eyewear is truly a "World Class" operation, and I can highly recommend them for any of your eye needs. • • •

  • *****

    Great service, and highest quality product.

  • *****

    I have been a client of George Sweat for many years. He is the best! He keeps my glasses adjusted perfectly for me. I highly recommend him.

  • *****

    Bob Ham Eyewear offers a great selection of frames and services. The staff is very professional and courteous. The many years' experience enable them to handle all your eyewear needs.

  • *****

    Bob Ham Eyewear is a one-stop eyewear establishment. They have a large selection of eyewear frames for all ages, and the professional service offered in fitting frames is outstanding. Their prices are competitive and the staff was very knowledgeable in helping me select a frame that met all of my requirements of fit, form and function. Plus, they assisted in choosing an attractive frame. A very friendly place to shop for eyewear, I will return to Bob Ham for all my eyewear needs. • • • Bob Ham Eyewear is a one-stop eyewear establishment. They have a large selection of eyewear frames for all ages, and the professional service offered in fitting frames is outstanding. Their prices are competitive and the staff was very knowledgeable in helping me select a frame that met all of my requirements of fit, form and function. Plus, they assisted in choosing an attractive frame. A very friendly place to shop for eyewear, I will return to Bob Ham for all my eyewear needs. • • •

  • *****

    My family has been using Bob Ham Eyewear for over 30 years. After going to the Big Box Stores, when we first moved here, and not having satisfactory experiences, we were fortunate when our Ophthalmologist suggested we go to Bob. Bob and his staff are the most professional and friendliest group that we have ever been associated with. They make purchasing new glasses extremely comfortable and easy and their "after the sale" support has always been outstanding. My immediate and extended family all go to Bob Ham Eyewear. Jerry Clark • • • My family has been using Bob Ham Eyewear for over 30 years. After going to the Big Box Stores, when we first moved here, and not having satisfactory experiences, we were fortunate when our Ophthalmologist suggested we go to Bob. Bob and his staff are the most professional and friendliest group that we have ever been associated with. They make purchasing new glasses extremely comfortable and easy and their "after the sale" support has always been outstanding. My immediate and extended family all go to Bob Ham Eyewear. Jerry Clark • • •

  • *****

    Bob and his staff are awesome. They are very knowledgeable and go to great lengths to make sure you are satisfied. I highly recommend them to everyone.

  • *****

    Good customer service and and glasses are always perfect.

  • *****

    I'm very pleased with my new contacts and am thrilled to be able to see so much better. Dr. Merritt was patient, professional, and helpful. The office staff is friendly, helpful, and efficient.

  • *****

    As always my experience was great!

  • *****

    I love Bob Ham! Friendly, knowledge professionals. Always helpful.Tons of great frames!

  • *****

    Robert performed his services in a professional and concise manner. I appreciated his attention to detail in all the actions undertaken to ensure my frames and prescription were considered to suit my interests. Without a doubt, i will continue my future need for frames and lens at bob ham eyewear. Thank you again for a job well done. Putting the best interest of the customer is noted and...

  • *****

    Sometimes you walk into a place of business and you have a feeling that they are doing something right here. This is one of those places. Everybody is focused on making your experience easy and pleasant. Thanks for accommodating my short notice requirement to replace lost specs.

  • *****

    My experience at Bob Ham Eyewear was wonderful. I felt the staff was incredibly knowledgable and professional. I recommend them highly.

  • *****

    Always Excellent Service

  • *****

    Superior service! Personal, friendly and professional! This is a quality locally owned business!

  • *****

    George is a professional at his job! He knows how to pick out glasses that are right for you and look good on you. He adjusts the glasses so they are comfortable. If there is a problem he rectifies it immediately. His service far exceeds a cheaper price from a mass merchant.

  • *****

    Excellent service as usual

  • *****

    Extremely efficient eye exam. Staff very accommodating and knowledgable. Great selection of frames

  • *****

    Excellent all around experience. Will definitely return for any of my eyewear needs.

  • *****

    The staff at Bob Ham has always provided me with excellent, friendly service and comfortable, high quality glasses.

    JLB

  • *****

    Great staff that is very helpful. Every person we encountered was very polite, professional and customer oriented.

  • *****

    Outstanding customer service. I had a very difficult prescription involving strong prisms. I was helped by Bob, George and Robert. All three were very professional and helpful in making sure that my lenses were correct. Bob is also good at recommending frame styles. I had aviator style glasses for about thirty years. Bob convinced me to change to a smaller frame stating that it would suit my...

  • *****

    I have been going to Bob Ham for years.It's the only place I feel comfortable with.

  • *****

    a very pleasant experience!!!! very friendly and professional ....exellant quality and the eye exam was very well done!!! now I can "see" to respond to this survey!!!!!

  • *****

    Service was excellent, Professional and personal. It is hard to find providers that really care about the individual consumers. With health care going more and more towards making the bottom line and quick turn around. It is nice to know that you can find a place were you can get personal service.

  • *****

    Excellent place for eye exam. Friendly staff. Positive feeling every time I have been here. Beautiful selection of frames. I have been a patient fot over 7 years. Consistent quality and servive. Plenty of parking n back.